Terms and Conditions
Website Terms and Conditions
Effective Date: October 20, 2024
Welcome to ThermalVATBAND (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our custom-made products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
1. General Information
1.1. ThermalVATBAND] (“we,” “us,” or “our”) is a business based in the United States specializing in custom-made products.
1.2. All our products are made in the USA and are crafted to order. This ensures the highest quality and attention to detail.
2. Order Processing and Fulfillment
2.1. Custom products require up to 14 days for manufacturing and an additional 5 days for order processing. Delivery times may vary based on your location and chosen shipping method.
2.2. By placing an order, you acknowledge and accept these timeframes. We are not responsible for delays caused by unforeseen circumstances, such as supply chain disruptions or carrier delays.
3. Customization and Accuracy
3.1. Customers are responsible for providing accurate and complete customization details when placing an order. Any errors in the submitted information may result in delays or additional costs.
3.2. Due to the nature of custom-made products, slight variations in color, design, or material may occur. These variations are not considered defects.
4. Returns and Refunds
4.1. Custom-made products are non-refundable and non-returnable, except in cases of manufacturing defects or errors made by us.
4.2. If you receive a defective or incorrect product, please contact us within 7 days of delivery at info@thermalvatband.com to arrange a replacement or refund.
4.3. To initiate a return or refund, you must provide proof of purchase and photographic evidence of the issue.
5. Payment and Pricing
5.1. All prices are listed in US currency and are subject to change without prior notice.
5.2. Payments must be made in full at the time of order placement. We accept major credit cards.
5.3. Taxes, shipping fees, and any applicable customs duties are the responsibility of the customer.
6. Intellectual Property
6.1. All content on this Website, including but not limited to text, images, logos, and designs, is the property of [Your Business Name] and is protected by applicable copyright and trademark laws.
6.2. Unauthorized use, reproduction, or distribution of any content from this Website is prohibited.
7. Limitation of Liability
7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
7.2. Our liability is limited to the total amount paid by the customer for the purchased product.
8. Privacy Policy
8.1. We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and store your information.
9. Governing Law
9.1. These Terms are governed by the laws of the United States and the state of California. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of California.
10. Changes to Terms
10.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website.
10.2. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Info@thermalVATBAND.com
Thank you for choosing ThermalVATBAND! We appreciate your support of our custom-made solution for the 3D printing industry.